ExNotes Product Review: Waymo Self-Driving Cars

By Joe Gresh

There is a megacity out in the Arizona desert. It runs for miles and miles, ever expanding into the scrublands. Phoenix, Chandler, Tempe, Scottsdale and other towns have merged into one, giant, golf course subdivision splattered with Wal-Marts, drug stores and tilt-up warehouse mattress vendors. It’s hot, dry and thirsty. I don’t understand why so many people willingly bake in the sun. Waymo, the self-driving taxicab company has found a way to eliminate a few of those people.

ExNotes tested the Waymo’s plying the streets of downtown Tempe. Laid out in a grid pattern with tall buildings blocking radio signals Tempe would be a tough test for Waymo. How the system works is you download an app and enter your information. Next you order a car telling Waymo where you are and where you want to go. How long you wait for a car depends on traffic or rider loads. CT and I took Waymo rides three times and the usual wait was 5 or 10 minutes. The Waymo cars we rode in at Tempe are made by Jaguar and look like any generic, white SUV-ish car, except the Waymo’s bristle with cameras and sensors on all four corners and the roof.

Let me cut to the chase and tell you the actual driverless-car part worked great. You can sit in the front seat or rear seat, once inside with your seatbelt on you push the start field on the dash display. The Waymo will watch for traffic and pull out onto the street just like a person is driving. The car still has a steering wheel that spins around as the car makes corners. The Waymo doesn’t pussyfoot around, either. It accelerates right up to speed and takes curves with a bit of hustle. It stopped at stop signs, circled roundabouts and waited patiently at traffic lights.

I felt totally comfortable sitting in the passenger seat letting the computer drive. I suspect that’s because I’ve been installing autopilots in boats for 50 years. From the first Metal Marine Pilot to the latest digital units tied into GPS and radars. I’m used to sitting at the helm with the boat steering on its own. Of course there are a lot less things to run into on the water compared to downtown city streets, but I saw the Waymo as just a fancier version of electronic stuff I’ve dealt with for years.

As there is no driver, there is no need to tip. The short Waymo rides we took cost around $4 each and the money is charged through the app. You get in, arrive at your destination and get out. Oddly enough, the technology of the self-driving car wasn’t where Waymo fell down on the job.

Our problems came during the pick up process. Waymo’s app will tell you to walk 700 feet this way or head 350 feet south on Fifth Street feet while you’re waiting for the car. You can watch the car’s progress on the app and judge arrival time. After following the apps instructions we found it best to ignore the app and stay in one spot and wait until we could see the Waymo, and then walk towards it.  Pick up was usually fairly close but one time the car waited for us about a block and a half away.

We were walking all over trying to find the thing. Waymo’s app has a toot horn feature and we used this to echolocate the car. Upon our arrival the car decided it had waited long enough and drove off. We were 15 feet away. It’s kind of dumb because Waymo knows your location via the phone app. It knows how far away you are and can see you moving towards the car. Also, Waymo needs a “Pick me up where you dropped me off” feature to cut down on walking time. As the software is configured now Waymo might drop you at the front door of your destination but when you call for a pickup the car might be down by the river.

Long time ExNotes readers will know I’m not the sort of guy known for embracing the future. But being a motorcyclist I can see the advantages of ever-vigilant computers replacing the brain-dead car drivers that kill us so often. I’d rather ride in a megacity full of Waymos than the usual collection of phone texters, blind drunks and road ragers.

It’s still early times in the self-driving car business and the road driving part is already amazingly good. I could tell no difference between the Waymo and a human driver. The weather was perfect in Tempe so I can’t speak to how the car would perform in a snowstorm or on icy roads. Maybe it defaults to park? I can see personal self-driving cars becoming popular if we can figure out all the legal ramifications and who gets the blame in an accident. But it’s not like we don’t have accidents now. I say bring on the future.

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