Enfield Recall and First Service Quotes

Things happen, I guess, and one of the things that’s happened to me lately is my new Royal Enfield 650 Interceptor was recalled.  As recalls go, it’s not that serious, I suppose.  It has to do with brake caliper corrosion, and from what I’ve read, it might be related to road salt as used in the snowy parts of our country.  Ain’t no snow in So Cal unless you get way up in the mountains, and we don’t use road salt.  Eh, I don’t know…if all the dealer is going to do is look at it and tell me it’s not corroded, hell, I can do that.  Maybe they’re replacing all of them.   I gotta look into this more.  I have had bad experiences on product recalls (including with my Henry 45 70 rifle), so unless the concern is real, I tend not to act on these things.

I thought that as long as I was going to be making an appointment to have the brake calipers checked out, I might as well go ahead and schedule the first maintenance.  Whoa, was that ever educational.  The first service is basically a valve adjustment, an oil and filter change, tightening the chain, checking the nuts and bolts for tightness, etc.  You know, basic stuff.

I started by calling the dealer closest to me (Southern California Royal Enfield), and they quoted $580 for the service.  Wow.  There’s no shims and buckets in the valve adjustment (it’s just threaded locknuts, like on the CSC bikes or a Moto Guzzi), so the valve adjustment should go pretty quickly.   $580. Wow, that’s steep, I thought.  Especially for a service that I doubt would take even two hours.  So I called Pro-Italia over in Glendale.  They came in at $110 less than the boys in Brea ($470 for the first service, after they first told me it was $440, then $450, and then finally when I asked if they were sure about the number, the kid looked it up and told me it was $470).  Wow, that’s quite a swing, and I’m not too sure about Glendale’s competence.   They’re the same boys who sent Gresh and me down to Baja on a Bullet with nearly no oil, a rusty chain, and a battery that died on Day 3 (you can read about that here).

Then I got interested in how much price variation for the same service I could find, so I called the Royal Enfield dealer in San Diego (Rocket Motorcycles).  They won the prize for the lowest quote at $368.55, which almost seemed sort of reasonable to me.  San Diego is 120 miles south of here, though, so it’s really a nonstarter for me.  I thought I would try one more, so I called the Royal Enfield dealer in San Jose, and not surprisingly, they got top billing at $600.  Hey, those Bay Area and Silicon Valley entrepreneurial types are rolling in dough.

If I lived in San Diego, I’d think about heading over there, but I’m not going to do that.  I’m the guy that wrote most of the service manuals for CSC (with a lot of the “how to” demonstrated and explained by Gerry Edwards), and the Royal Enfield service manual is a free download.

The biggest part of the first service is adjusting the valves, and I doubt that would take more than an hour.  I can change the oil and the filter, and I can tighten and lube a chain.  I know which way I’m going on this.  I may bring the Enfield in for the caliper recall because that’s a freebie.  As for the first service, I’ll pick up the synthetic oil and a filter, do the valve adjustment and the rest, and keep that $368, or $470, or $580, or $600 where it belongs:  In my pocket.


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Read the entire Enfield Baja trials (for both the Bullet and the Interceptor) here!

10 thoughts on “Enfield Recall and First Service Quotes”

  1. My Toyota Tundra has had several recalls. I was always too busy so they were never done. One of these days I’ll take it to the dealer and have them do all the recalls at once.

  2. Plus, when you do your own oil change you get to torque the drain bolt to the proper spec instead of using a four foot long wrench. 👍

  3. My dealer in Illinois charged me $250 for the first service. At a later time they did the caliper recall. The front brake lever is not as firm as it was before. When I asked them about that they said that that was the case with all of the ones they had done. The brakes still work fine just the lever squeezes about a quarter of an inch more.

  4. The first valve adjustment is kind of critical on these, just about everyone has had tight valves. The pinch valve to lift off the tank gave my arthritic hands some aggravation. The proprietary valve cover bolts *are* to be snugged down… not torqued to spec they snap… My second at 6k only one exhaust needed a light tweek and it was not really off by much…. It’s a marvelous engine.

    Rocket (Triumph San Diego) are good people though I prefer to keep the cash for simple maintenance.

  5. California dealers have to charge more to cover all those taxes to pay for benefits for illegals. 😉

  6. I took mine to my dealer an hour away for 1st service. I paid around 300 and for that I got the 535 gt 1st service instead. Wrong tire pressure, no valve adjustment. Luckily they put in the correct oil filter and amount of oil.
    Never again. Ever.

  7. Mine came in at $417.00. They swapped out the calipers as well. I was told it was mandatory regardless of where you operate the bike. as with most formal recalls, there was an affidavit to sign and file by the dealer with the manufacturer.
    There is some negative feedback regarding the rear brake feel and lever travel post replacement surfacing on facebook. I personally have this symptom on the rear brake following the replacement. Its been mentioned that the service guidelines on fluid type and bleed procedure may be in the process of review and change. I would hold off having the brake work done till that is sorted out.

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